Privacy Policy

1. Scope

This Privacy Policy applies to the PulseHarbor company website and to PulseHarbor products that link directly to it. A product may provide an additional or separate privacy notice when its features, platform requirements, or data practices require more specific information. In that situation, the product-specific notice applies to that product.

2. Information we may collect

The information involved depends on how you interact with PulseHarbor and which product you use.

Information you provide

• Contact details and message content when you email us.
• Product name, account identifier, support details, screenshots, or diagnostic information you choose to include in a support request.
• Information entered into a PulseHarbor product when that product requires or allows it.

Technical information

• Basic request and security information that may be processed by our hosting provider, such as IP address, browser type, requested page, timestamp, and network diagnostics.
• Device, application, crash, or usage information when a product collects it and the applicable product notice or platform disclosure explains that collection.

This public website does not currently include an account system, contact form, advertising technology, or intentionally deployed analytics.

3. How information is used

Depending on the context, information may be used to:

• Provide, operate, maintain, and improve PulseHarbor products.
• Respond to support, privacy, business, or general inquiries.
• Investigate bugs, security events, misuse, or technical problems.
• Process valid data access, correction, or deletion requests.
• Comply with applicable legal obligations and protect rights, users, and services.

4. Service providers and sharing

PulseHarbor may use service providers for hosting, email, application distribution, payments, infrastructure, error reporting, or other product operations. These providers may process information only as needed to provide their services and under their own applicable terms and privacy practices.

We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect safety or rights, investigate misuse, or support a business transfer. PulseHarbor does not use this website to sell personal information or deliver targeted advertising.

5. Retention and security

Information is retained only for as long as reasonably necessary for the purpose for which it was collected, including support, security, operational, accounting, or legal needs. Retention periods may vary by product and type of information.

We use reasonable administrative and technical measures appropriate to the nature of the information. No system or transmission method can be guaranteed to be completely secure.

6. Your choices and requests

Depending on your location and the applicable law, you may have rights concerning access, correction, deletion, restriction, or objection. To make a request, email support@pulse-harbour.com or follow our Data Deletion Request instructions. We may need to verify your identity and identify the relevant product or account before completing a request.

7. Children

This company website is not directed to children. Product-specific age requirements, parental controls, or notices will be provided where relevant to a particular product.

8. Changes to this policy

We may update this policy when our products, service providers, legal obligations, or data practices change. The updated version will be posted on this page with a revised “Last updated” date.

9. Contact

For privacy questions or requests, contact:

PulseHarbor LLC
42A Mashtots str, Yerevan, Armenia
support@pulse-harbour.com